Terms and Conditions

Please read these terms carefully before using our services or website.

Effective Date: July 2, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the TRT Tampa website and the medical services provided by TRT Tampa, located at 4094 Marion Drive, Tampa, FL 33607. By accessing our website or receiving our services, you agree to be bound by these Terms.

2. Medical Services

2.1 Nature of Services

TRT Tampa provides hormone therapy services, including but not limited to testosterone replacement therapy, vitamin injections, peptide therapy, and hormone optimization treatments. All services are provided by licensed medical professionals.

2.2 Medical Consultation Required

All treatments require a thorough medical consultation, examination, and appropriate laboratory testing. Treatment plans are individualized based on your specific medical needs and health status.

2.3 Not a Substitute for Emergency Care

Our services are not intended for emergency medical situations. In case of a medical emergency, call 911 or go to the nearest emergency room immediately.

3. Patient Responsibilities

  • Provide accurate and complete medical history and information
  • Follow prescribed treatment plans and medication instructions
  • Attend scheduled appointments and follow-up visits
  • Notify us of any adverse reactions or side effects
  • Pay for services according to our payment policies
  • Maintain confidentiality of any proprietary treatment information

4. Risks and Disclaimers

4.1 Medical Risks

All medical treatments carry inherent risks and potential side effects. These will be discussed during your consultation, and you will receive detailed information about the specific risks associated with your treatment plan.

4.2 No Guarantee of Results

While we strive to provide the highest quality care, we cannot guarantee specific treatment outcomes. Individual responses to therapy may vary based on numerous factors including age, health status, and compliance with treatment protocols.

4.3 Website Information

Information on our website is for educational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider for medical guidance specific to your situation.

5. Payment and Insurance

5.1 Payment Policy

Payment is due at the time of service unless other arrangements have been made. We accept cash, credit cards, and HSA/FSA cards. Payment plans may be available for qualifying patients.

5.2 Insurance

Insurance coverage varies by provider and plan. We will assist in verifying benefits, but patients are ultimately responsible for understanding their coverage and any applicable deductibles or co-pays.

5.3 Refund Policy

Refunds for medical services are handled on a case-by-case basis. Unused medications may be eligible for partial refunds according to our pharmacy policies and applicable regulations.

6. Appointment and Cancellation Policy

  • Appointments must be cancelled at least 24 hours in advance
  • Late cancellations or no-shows may incur a fee
  • Excessive no-shows may result in termination of the doctor-patient relationship
  • Emergency situations will be considered on a case-by-case basis

7. Confidentiality and Privacy

We are committed to protecting your privacy and maintaining the confidentiality of your medical information in accordance with HIPAA and other applicable laws. Please refer to our Privacy Policy for detailed information about how we handle your personal and medical data.

8. Website Use

8.1 Permitted Use

Our website is intended for informational purposes and to facilitate communication with our practice. You may not use the website for any unlawful purpose or in any way that could damage or impair the site.

8.2 Intellectual Property

All content on our website, including text, images, logos, and design elements, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without written permission.

8.3 User-Generated Content

Any information you submit through our website contact forms or other communication methods may be used to provide you with requested services and improve our practice operations.

9. Limitation of Liability

To the fullest extent permitted by law, TRT Tampa and its providers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.

10. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes arising from these Terms or our services shall be resolved in the courts of Hillsborough County, Florida.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

TRT Tampa

4094 Marion Drive

Tampa, FL 33607

Phone: 813-338-4835

Email: legal@trt-tampa.com

Acknowledgment: By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.